Refund Policy

We have designed a reasonable cancellation and refund policy in order to give our clients the highest quality and customer service.

We break down the labour into milestones when planning each project.

Every project starts with thorough investigation, analysis, and the production of a scope of work document. This is done to ensure that everyone is fully aware of the work that has to be done and to reduce the chance of project cancellations, reversals, or conflicts.

It takes time to complete each milestone and each module, so work that has already been done cannot be refunded.

The client retains ownership of all completed work in the event that a project is terminated amicably, and any payments made for additional work become void. There would be no reimbursement for any prior payments or deposits.

Once the client approves the mock-up designs and the project enters the development phase, no payment will be reimbursed.

In the middle of a milestone phase, projects are not eligible for partial refunds.

For services that our marketing team has provided on special occasions, cancellations are not accepted. These deals have a time limit and can’t be cancelled.

Although there are no refunds for digital marketing packages, clients may cancel with a written 30-day notice.

For projects that are cancelled or left unfinished for longer than 30 days, we are unable to return money or deposits made.